This Privacy Policy describes how Phazr, Inc. (“Phazr,” “we,” “us,” or “our”), a Florida corporation, collects, uses, protects, and shares information when you use the Phazr platform, website, and related services (the “Service”). It is incorporated into our Terms of Service.
Phazr is a homebuying workspace: you upload real estate transaction documents and enter transaction details, and the Service organizes them, explains them in plain language, and tracks your deadlines. By its nature, the Service handles information about one of the largest financial transactions of your life — this policy explains exactly what we do and do not do with it.
We do not ask for your Social Security number, bank account numbers, routing numbers, or payment card numbers. Real estate documents you upload may incidentally contain such identifiers. The Service applies automated redaction to document text before AI processing and before storing any derived text, summaries, or extracted fields (see Section 4). Your original uploaded documents are retained in encrypted storage as the authoritative record.
We do not use your information for advertising, and we do not build advertising profiles.
The Service uses third-party artificial intelligence services (currently OpenAI’s API) to classify documents, extract key fields, generate plain-language summaries, answer your questions, and retrieve market statistics for homes you save. The following commitments apply regardless of any provider’s own policies:
We do not sell, license, rent, or share your information with third parties for marketing, lead generation, advertising, or any commercial purpose unrelated to your direct use of the Service.
We use a small number of infrastructure providers to operate the Service, each only to the extent needed to provide it: Supabase (database, authentication, and document storage), OpenAI (AI processing as described in Section 4), Vercel (application hosting), and Geoapify (address lookup and autocomplete).
We may disclose information if required by law, subpoena, or court order, or where reasonably necessary to protect the rights, safety, or property of our users or the public.
No method of transmission or storage is perfectly secure. If we learn of a breach affecting your information, we will notify you consistent with applicable law.
We retain your information while your account is active so the Service can do its job. If you delete your account or request deletion, we delete your personal information — including uploaded documents and derived summaries — within 30 days, except where retention is required by law or for legitimate security purposes (such as fraud-prevention logs).
You may export your documents at any time before deletion.
Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to know what categories of information we collect and share (we do not sell personal information, and we do not share it for cross-context behavioral advertising). California residents may exercise rights under the California Consumer Privacy Act.
To exercise any of these rights, contact us at the address in Section 11. We will verify your request using your account email and respond within the timeframe required by applicable law. We will not discriminate against you for exercising your rights.
The Service is intended for adults entering real estate transactions and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us personal information, contact us and we will delete it.
We may update this policy as the Service evolves. If we make material changes, we will notify you by email or a prominent notice in the Service before the changes take effect. The “Last Updated” date at the top reflects the latest revision.
Questions or requests about this policy or your information: privacy@phazr.co
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